Sunday, March 22, 2009

Paul Springer: Customer Service Hero



Great work Paul!
"I just purchased a Herman Miller Cognita bench from you guys, and I wanted to commend Paul's fantastic customer service. I chatted and emailed back and forth with him all afternoon -- it was a pleasant and very useful surprise that he was actually in your showroom. His advice was practical and informed and he was extremely helpful. I would not have made the purchase without his service -- it was a deal-maker for me. Furthermore, Paul has made a loyal customer of me, and I will make my next furniture purchase from you guys, and I will seek out Paul specifically for help."

--Jacob in NY

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