...I got what I wanted.

I can't remember when I had such a pleasurable experience dealing with a sales person. I called up not knowing what I wanted, and Melanie listened to me patiently and asked good questions until I got comfortable enough to make a decision. Throughout the interchange, I felt that the only thing that mattered to her was making sure I got what I wanted, whatever it was, and she was willing to spend whatever time it took. So I ended up paying to ship a monster product 5,000 miles by air freight instead of buying it locally just for the privilege of dealing with her, and it was worth the price.

Cheers

D. Forbes

We're proud of you too Melanie! Thanks for taking such excellent care of our customers.
SF Team