Customer Service Kudos to Melanie

"Thanks for helping me yesterday on [the]phone. ... I have to say that your customer service skills are appreciated. There are websites out there that are less than helpful. Customer service people with no skills! [...] My phone call to you changed my mind and gave your company my business.
Thanks!

-Dixie S.

Helpful is our Middle Name

'I wanted you guys to know that we got the shelves on Friday and I got them installed on Saturday. They are exactly what we wanted and they look awesome. Thank you guys again for being so helpful with the updates on the shipping. We will definately be purchasing more from your company because of people like you."

-Frank C.

The Latest Craze in Ceiling Fans

Next time they should try the white duct tape.

Happy Happy Joy Joy..from our beloved Customers

Thanks very much for the extra details and clarifying. I'm consistently impressed by your customer service. Very much looking forward to receiving the chair!

-Nathan C.

And Natalie Does It Yet Again...

"I just wanted to drop you a note to thank you for your help with the purchase of my new chair. I have been living in it for a couple of weeks.The fabric swatches you sent me were extremely helpful, I am completely satisfied with my color selection. The advice you gave me on choosing the appropriate height adjustment was spot on."

"The "standard" height adjustment selection is perfect for me and most average height users. I have it adjusted based on your recommendations and it is very comfortable (I think I have been adjusting my seat too high for years).The chair arrived well packed a day earlier than expected, it would have been a week earlier if not for the snow storms we experienced."

"My first choice for a task chair is the Eames Aluminum Management (based purely on aesthetics), but this is a nice substitute until I'm ready to upgrade.I'll be sure to contact you for any future needs and recommend SmartFurniture to my friends and colleagues."

-Tracye O., Washington, DE

Feedback From our Family of Furniture Friends

..., thank you so much. You and your customer service have been the best and easiest to work with, it is truly incredible in this market. [...] It really has been a pleasure dealing with your company.
-S. Hilton, Santa Ana, California

Natalie Continues to Rock It!

"We were very impressed by your customer service and the speed and efficiency with which you dealt with our orders. The shelves are reasonably priced and well made."

B. B., Washington DC