Wednesday, April 22, 2009

Natalie Does It Again!

"Just wanted to tell you that Natalie provides the world class service you mention on your website. I was unable to place an order on the website, and Natalie called me to facilitate the order. Great Job!!"
-A. S., Cary IL

Friday, April 10, 2009

There are no problem customers - only customers with problems

"Thanks for your follow-up and addressing the problem expediently. I appreciate that. I’ll give smartfurniture.com a very good review. My experience with your company has thus far been a pleasant one."

-KH, Malaysia

Thursday, April 9, 2009

More Happy Customers!

"I am really impressed with your company and I absolutely love the bookshelf. I will definitely tell my friends about Smart Furniture."
-Assistant Professor, NC

"Once again, your friendly help and excellent service is much appreciated. I have already told several people I know about Smart Furniture..."
-L.G., Portland, OR

Great Work Natalie

From Customer Michael S
I just wanted to send you a note of thanks for the excellent planning, patience, and outcome of the bookcase system I recently purchased from SmartFurniture. You were really wonderful to work with and made my buying experience such a pleasant one. I make almost all my purchases on the Net and I've had plenty of less fortunate experiences.

The high quality of the product--but mostly your extremely considerate customer service guarantees for me that I'll be getting back to you when I'm ready to complete my 
home-office.

By the way, the unit looks fantastic and it's such an elegant contemporary solution to the use of space. I really love the way it uses the entire staircase wall. I didn't have my camera with me but when I'm there next, I'll take a pic and email it to you.

Again, thanks for your help, friendliness, and expertise.