More Feedback From Delighted Customers

"Very user friendly website. I had questions and was able to go to chat with a rep, who was extremely helpful. Also my purchase arrived quickly and was exactly as I thought it would be! Best experience I have had in a very long time. Thank you so much, it was a pleasure doing business with you."

"Your staff are very helpful and patient. The shelving units are just great! Thank you so much ... These are great, flexible units-- I loved playing with the custom design feature."

"Quite possibly the best company I've dealt with in terms of service, design and ease of use."

The FISH Philosphy of Customer Service

Be There is being emotionally present for people. It’s a powerful message of respect that improves communication and strengthens relationships.

Play taps into your natural way of being creative, enthusiastic and having fun. Play is the spirit that drives the curious mind, as in “Let’s play with that idea!” It’s a mindset you can bring to everything you do.

Make Their Day is finding simple ways to serve or delight people in a meaningful, memorable way. It’s about contributing to someone else’s life, not because you want something out of it, but because that’s the person you want to be.

Choose Your Attitude means taking responsibility for how you respond to what life throws at you. Once you are aware that your choice impacts everyone around you, you can ask yourself, “Is my attitude helping my team or my customers? Is it helping me to be the person I want to be?”

Smart Furniture Cares for the Community

Two of our beloved customers, J. & M. Gordon, suffered a house fire recently. With all their troubles and concerns they still managed to find time to write to us...

"Thank you so much for your thoughtfulness through the difficult time of our house fire. My husband, myself, and three dogs just moved into a travel tailer on our property, so the $50 Target gift card was a huge help. We were able to buy many simple needed necessities. We cannot thank you enough for your gratitude."

J & M: We wish only the best for your family and hope this ordeal brings you closer together. If there is anything we can do for you, please let us know. We are always happy to help.

-The Smart Furniture Team